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Customer Service is our Number One Priority
 
  HOME                          Contact :   Mark Austin (860) 982-3437 or David Charron (860) 982-3439


 

Hi Mark,

We returned from our trip yesterday and I wanted to take a minute to tell you how happy we were with everything.  The resort 
was beautiful and so was the weather.  We soon found that any doubts we had were unwarranted.  Thank you very much for 
taking care of the arrangements.

Anna S
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Hey mark,

A few years ago I vacation with some friends at your property in the Dominican republic and LOVED it.  I am getting married
in August of this year (2010) and we are looking for the same sort of trip.  All inclusive with name brand drinks, beach, pools
food that sort of thing.  We usually don't like to go back to the same city or part of country twice, so we were wondering if you
had something similar to offer that is that type of luxury but that kind of affordable? We have had some bad interactions buying
vacations on EBay and we appreciate your honesty and your timely responses.

Thank you again,

Sue K.
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MARK,                                                                                                                                            07/14/2010

Just wanted to tell you thanks for the villa in the Dominican last week.  The trip went great and the staff was very courteous. 
We would love to go again in a couple of years so we will keep you in mind.   Overall we have no complaints at all. 

Thanks,

Nick P.
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Mark,                                                                                                                                                08/25/2010

We rented a villa from you in July and were wondering if you had a list of properties you rent out anywhere else besides the
Dominican Republic?  We had a WONDERFUL time and loved every minute of our vacation.

Thanks,

Jeremy J.
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Hello Mark,                                                                                                                                    10/07/2010

Once again greattttt! vacation I have no words just speechless everyone from staff were very helpful! and will be back next year or
New Years if you have availability.

Thank you,

Hector A.
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Mark,                                                                                                                                             10/12/2010

My guest and I had a wonderful time in the Dominican Republic this past May as your guest at the Lifestyle Resort. It was surprisingly
one of the best vacations ever. It was everyone's first time in the DR and we haven't stopped talking about it since.

We were wondering if there were other vacation packages you had to offer where we would receive that same VIP treatment? We were
looking to book something for Brazil for our 2011 retreat. If Brazil is not possible, please let me know what is available. I am a member of 
Gold Crown Resort but haven't come across any real deals worth jumping at.

You may reply to this e-mail or if you have a website that you can direct me to that would be appreciated.

Thanks Mark 

Sharon E.
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Mark,                                                                                                                                             11/04/2010

Thanks so much. Everything was perfect!! Except my sons passport expired and he couldn't come. 

Thanks again.

Eunice B.
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Mark,                                                                                                                                             11/14/2010

I would like to personally thank you for the experience in DR.  I had a great time with my friends, they all enjoyed themselves!  The dinner
at the end was amazing and certainly finished the week out with a bang.  I hope you had a great week too!  I am now officially an
ambassador to your website!  I have been answering questions left and right in my office after showing off the vaca pics and sharing the
experiences to my coworkers!

Hope to see you again soon,

Dan P. 
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Mark:                                                                                                                                                12/24/2010                               

Know it has been quite a while since our AUG2010 vacation but I just wanted to drop you a line telling you that it was the best vacation
we ever had--coming back from Iraq and needing to re-integrate with the family was very important and choosing this vacation package
thru your company made it so easy and such an awesome vacation. Everything was taken care of for us there--weather was awesome,
service was outstanding and the food choices and quality was great as well.

My wife tells all her friends about her dream-vacation and is always bugging me to plan the next trip there... Not sure when that will be
due to military requirements an all but if we do plan another Caribbean vacation we will definitely be calling you first.

I have been telling all our family and friends about this service as well and think some might be contacting you if they haven't already
for some vacation planning.

Merry Christmas and all the best to you and your loved ones in 2011.

v/r

Bruce
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Hi Mark;                                                                                                                                            12/30/2010

I wanted to take this opportunity to thank you for all your help in making my birthday so special in what we now call paradise. Our
vacation as your guests was absolutely phenomenal. We felt like royalty. Our villa was amazing and it was wonderful to have our
breakfast made for us each morning and our own pool to swim in the afternoon after a busy day of lounging on the beach. The only
negative I can say is that when we were there, there were other guests there staying in the Tropical suites that had booked a promotion
with CheapCaribbean for $xx per night and it gave them access to VIP beach so we never got to go in there as it was always too
crowded for us. We actually liked VIP world as it was always quiet and the loungers were always available and very comfy. 

I wanted to ask what we had to do to reserve a villa for next November at the same time. I think we may make it an annual trip with
our friends. Hopefully we can get more to join us. Please let me know what we need to do. 

Thanks again,

Cathy M.
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Mark,                                                                                                                                                 01/08/2011

I just wanted you to know that Jeff and I had a marvelous time at Lifestyles; thanks to you.  The buffet was not great, but everything
else was as expected. 

The accommodation was good and the ocean view was incredible. I would like to schedule a one or two, 6- bedroom villas for our next
trip later in the year for our family vacation, if possible.  Maybe even in a different location; I will get back with you.  Again, I had a much
needed rest. This was Jeff's first time in the DR and he had a BALL. I plan to post one of the beautiful photos that Jeff took in my office
to look at when I am feeling burn-out!

Mary R. V,  Ed. D.
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Hello Mark!                                                                                                                                        02/23/2011
 

I apologize for taking so long in sending this to you.  I have been squarely smacked in the face with reality since returning from LHVC
and am just now getting my bearings LOL.  I wanted to express my wholehearted thanks for the best vacation of my life!  The suite
was incredible, the food was fabulous (did introduce myself to Mr. Black, very nice gentleman), the V.I.P. Beach was incredible and
I miss it the most! The daily “running of the beds” (instead of Bulls), was fun and I was happy to snag a bed for the day every morning,
after lining up at 7:20 AM….It was the talk of the day LOL.

We met three couples from Buffalo, Illinois and Tonawanda that we have already emailed, facebooked and made plans to get together
at Casino Niagara the third week in March!!  They went thru Cheapcarribean.Com and were soooo envious of everything you did for us. 
From the ocean front room to the premium liquor, the untouchable restaurant reservations and the look on the staff’s face at the mention
of your very name, it was unbelievable.

The golf course was challenging in that you had to run the ball up to the greens, couldn’t land it or it skated.   We really loved just
swinging a club in February!!  The golf course staff were outstanding and were so sweet and accommodating.

Of course, everyone I have talked to about our vacation wants YOUR contact info.  I don’t know how you feel about that.  Lemmeno
if you would rather I didn’t, or if it’s ok, and then get ready! LOL

Again, Mark, thank you so much for making it such a great vacay and to you Joe….thanks for giving me Mark! - LOL

Cheers

Lis
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Mark,                                                                                                                                                         March 08,2011

Just wanted to let you know that my wife and I had a great week in Dominican. The place worked out great.

Thanks for your help.

Robert O.
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Hello Mark,                                                                                                                                                April 17, 2011

We just got back from DR. We had fantastic time and wonderful weather. Thank you for your assistance, we are looking forward to
booking our next year vacation thru you as well.

Regards, Monika 
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Dear Mark,                                                                                                                                                April 26, 2011

We just wanted to say thank you for a wonderful stay at Be Live Grand Oasis this past week.  The hotel is beautiful; we loved the junior
suite.  We had the best view we have ever had on a vacation, and we have been to Punta Cana 3 other times!

Punta Cana has the most gorgeous beaches, and this one is no exception.  We enjoyed great beach weather every day.

The food was abundant and delicious, with more choices than we could ever need.  

The hotel staff, especially Mr. Lopez, were very helpful and accommodating.  We truly loved the experience and will definitely be
going back next year.  

Feel free to use this testimonial in any way you need. Thank you again,

The Mamenko Family
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                                                                                                                                                                  May 28,2011
Dear Mark,

My family and I have just returned home from our vacation at The Crown Villas, in DR.

Mark this has been our best vacation by far and we have been on many. After your help in solving a small situation that we had
 everything just fell in place. The villa's are so well kept as well as the grounds. You see people working and cleaning all day long.

My husband and I had a vow renewal ceremony to celebrate 10 years of marriage. The staff worked diligently to ensure that everything
was perfect.

So Mark I just need to say thank you, thank you, thank you, for your all your help in making our vacation a success.

From the rental of the villa, to putting me in contact with Denise who handled every aspect of our ceremony. Then arranging prompt, safe
transportation to and from the airport.

I am planning a trip back to DR next year and this time we are staying longer so that we can soak up a little bit more of PARADISE.

Sincerely,

The Boatwright Family
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Hi Mark:                                                                                                                                      October 8th, 2011

Just want to let you know we arrived back home.  We had the time of our lives.  We celebrated one birthday on Sept. 30 at the VIP
Gourmet excellent, and I had a group Birthday BBQ at our villa for my twins on Oct. 3 it was fabulous Steak, Pork Loin, Chicken and
Shark plus all the trimmings with cake and other deserts.  We ate a feast fit for kings.  There was a high level BBQ but none of the
group is found of Caribbean lobster.  I hope the teenagers didn't cause too much turmoil at night but security is great there I could
always go to anyone of them and find out where cart number 73 or 22 was they would just radio each other. 

My kids have been all over the world but they loved being there with friends to enjoy it with them and at a price Mom could
afford to take them.  We were put in CP villa and number 5. It was great the people next door open there gate so we could get to the
beds and we did the same so they could get to the beach and number 5 was gated to the Welcome party which was perfect.

I don't think I would buy in but I'm sure we will go back.  Thanks again for making it a fabulous vacation for all.  I will highly recommend
you to all. Maybe we'll look at Punta Cana for March.

Talk soon.

Joanne R.
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Hello Mark,                                                                                                                                            02/20/2012

Once again, I wanted to thank you for the fantastic week we spent at the resort.  The new restaurants,  beaches and bars that we were
able to go to were amazing.  The upgrades and improvements at the resort were a very pleasant surprise, as we already were greatly
impressed with it last year.  

The food at every restaurant was perfect, the service was outstanding and the servers were great!  We truly felt that everything had
been stepped up a level or two, which made our stay even more enjoyable. Of course, I would be remiss in not mentioning the fact that
without your care and consideration for our every need, it would have been a much different experience.  

Mark, you truly do take care of your guests and we are very grateful!!
Talk to you in a few months......

Lis A.
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THANK YOU!                                                                                                                                     03/28/2012

We had a wonderful family vacation!  It is a large resort and it took awhile to figure everything out but we had a wonderful time and wish
we could have stayed longer.  It is exactly as your website describes.  We already recommended you to several friends!

We also would like to plan to come back again next spring!  We would love to stay in a Villa this time and bring some friends!  How far
in advance do these need to be booked?  Can you choose which Villa you want to stay in?

Thank you again for a wonderful vacation!

Christa
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Hi Mark                                                                                                                                             04/17/2012

Just wanted to update you on our trip.  We had an amazing time. everything was great.  There were a few disappointments but
nothing major. For example we did not get a 3 bedroom villa,  we got a four bedroom V2AB.  It was a great to have an extra
bedroom but this kept us separated from one of our party members.  The villa could have been more updated but the location
and the backyard was perfect - right next to the beach which we walked to when we wanted to and the backyard was
luscious and the kids loved the pool.

We got the golf cart no problem and the liquor was delivered to the room but they never brought us ice (upon repeated requests) until
the next day. The people there were so nice and accommodating.  I loved it! I want to return!

I will certainly recommend this place to my friends and family.

Tina K.
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Mark,                                                                                                                                    04/19/2012

Thank you very much for making our vacation in the Dominican Republic possible. The Lifestyle Holidays Resort in Puerto Plata is
fantastic. Everything and everyone was great. And the weather couldn't have been better.

Thanks again,
Mike and Sharon W.

PS- We are interested in staying at a different resort in the Caribbean, Mexico or Central America. Do you have a web site of your
properties we could check out? Or suggestions?

Thank you.
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Hola Mark:                                                                                                                              05/26/2012

Just returned from Lifestyle yesterday May 26, 2012. And once again Mark we were blown away with the beauty of the resort.

Our villa was located over at the Cofresi Palms. At first I had some reservations about being placed over there, but once we saw
our villas, because we ended up having to get 2 because there were no 5 bedroom available. We were blown away. The villa
was absolutely gorgeous and the view was to die for.

Mark I am so ready to own a piece of this paradise. Every time we enter the gates it's says WELCOME HOME. And we truly
feel at home.

I come there to relax and enjoy the delicious food and the refreshing beverages that come along with being a VIP guest.

So I am saying once again. THANK YOU, THANK YOU, THANK YOU. Not sure yet if we're coming back next year but I will let you
know if so.

It was our 11th anniversary this year and what a more beautiful place to spend it than at Lifestyle Crown Villas.

Thank you,
Sincerely

THE BOATWRIGHTS
THE STEWARTS
THE RAMSEYS
AND FRIENDS
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